Dealer pulls tickets from lady three days earlier than Tremendous Bowl XLIX.
PHOENIX – Ticket costs for the Tremendous Bowl are actually at a file excessive.
One lady purchased tickets months ago– and now she’s caught with no seats.
Shiela Kissel says simply three days earlier than the Tremendous Bowl she obtained a cellphone name informing her that her tickets probably would not be prepared for her.
Kissel is a large Seahawks fan and is simply devastated she will not be there.
Now she’s questioning how this might occur.
She and her husband Ken Kissel splurged on Tremendous Bowl tickets in September earlier than understanding that their residence staff would even be enjoying.
“I simply made this visor and we had been hoping to place our tickets on these lanyards,” she mentioned.
They even moved their RV from Washington to Arizona to be nearer to all of the motion.
“Simply so above and past excited. After which we obtained the cellphone name,” Kissel mentioned.
Kissel says Vivid Seats instructed her that her tickets weren’t accessible anybody.
She mentioned the dealer provided her two choices–a refund of her tickets, which value her $4,500, together with an extra examine for one more $4,500 or she may take a bet and watch for tickets to presumably come by way of two hours earlier than kickoff.
Kissel took the deal, however mentioned the cash is not going to change the once-in-a-lifetime expertise she and her husband will now must miss out on.
“Our complete bubble has been popped and I am simply heartbroken,” she mentioned.
The most affordable Tremendous Bowl tickets as of Friday night now stand at $9,000.
Kissel worries her dealer has the ticket and offered it to another person at a better value.
She says she has no proof of that, however she wonders if some sort of fraud is concerned.
It hits her even more durable as a result of her brother died this yr and she or he deliberate to carry his ashes to the sport so he might be there in spirit.
“That was actual particular factor we had been going to do. In order that’s laborious too,” she mentioned.
She and Ken will nonetheless cheer on their staff, nevertheless it will not be the identical.
“We’re followers true and blue, however now it is heartbreaking,” she mentioned.
ABC15 has heard from many different folks reportedly in the identical scenario.
We spoke with an area dealer who mentioned they’re simply the intermediary.
They discover patrons for season ticket holders midway by way of the season however when ticket costs shot up, the dealer mentioned some season ticket holders backed out to get extra money. He added that brokers do not need to purchase these tickets at market worth.
The dealer mentioned that is the worst he is ever seen it, and his workplace has been flooded with calls.
The Arizona Lawyer Common’s Workplace says this isn’t a felony concern.
They urge anybody with considerations to file a client criticism with their workplace at (602) 542-5763 or go to their web site.
Vivid Seats supplied this assertion:
“We contacted Ms. Kissel to clarify to her that the vendor of her tickets suggested that they might not be capable to ship these tickets till as late as Sunday. Such a delay in supply is atypical, and subsequently we acknowledge it might be each regarding and lead to a considerable inconvenience for Ms. Kissel. For that cause and within the curiosity of offering Ms. Kissel various choices, we provided Ms. Kissel the chance to obtain a 200% refund, amounting to virtually an extra 5 thousand {dollars}, if she most popular to cancel her order and make alternate plans with these funds. After some deliberation, she selected to simply accept that refund of her personal accord.”
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